In this month’s scam, you receive text messages that say someone is trying to log in to your Apple account without your permission. Then, you get a call from someone claiming to be an Apple support agent. They tell you that your account has been compromised and that they have opened a support ticket for you so they can help you secure your account. You even receive an actual email from Apple support that contains your case number.
The Apple support email you received is genuine, but the support ticket was initiated for you by cybercriminals, not by Apple. They’ll pretend to help “fix” the issue with your account and ask you to give them your security code so that they can close your support ticket. However, if you give them the code, they can steal your Apple account!
Follow these tips to avoid falling victim to a phishing scam:
- If you receive unexpected text messages from Apple, don’t reply or select any links in the message. Instead, visit the Apple website to confirm that the message is legitimate, or call their official customer support line.
- Cybercriminals often try to trick you into acting impulsively by creating a sense of urgency. Always be cautious if you receive a text message that instructs you to act quickly!
- Remember, real support agents will not ask you for your passcode or password. Scammers request this information so that they can gain access to your accounts.
Source: Alphastar Capital Management Security Team
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Megan Jones joined the ILG Financial team in 2020 as marketing director. Megan and her husband live in Fredericksburg, VA with their German Short Haired Pointer, Gus. Megan is a graduate of Longwood University and holds a degree in communications. Megan is the oldest of Dave Lopez’s three children and not only enjoys working alongside her father, but also with her cousin, Chase, who joined the ILG Financial team in 2020 as an advisor. Megan is also a fully licensed Life, Health, and Annuity agent. When not at work, Megan enjoys sitting on the back porch with family and friends enjoying food and music.
Amy Anderson joined the ILG Financial team in 2023 as the client relations coordinator. Her responsibilities include scheduling of appointments, annual check-up notifications, and annuity and required minimum distribution assistance. She is a graduate of Harding University with a degree in Computer Information Systems. Amy and her husband have two children and she enjoys reading, crocheting, music and spending time with her family.
Terri Center joined the ILG Financial team in 2019 as client services manager. She handles client records, application processing, and gathering information to provide a professional and friendly experience with all of our clients. Terri is a graduate of Oakland University. She is married and has two children. She enjoys hiking, family time, and puzzle challenging video games. She also likes to share her creativity in her canvas paintings and sewing projects.
Jessica Carson joined the ILG Financial team in 2018 as an agent. Jessica and her husband have four children, two dogs, 3 barn cats, 5 chickens, and three parakeets. She indeed loves her children and pets! When not at work, Jessica enjoys playing the piano and cello as well as traveling and spending time outside with her family, hiking, fishing, and boating.
Chase Lopez joined the ILG Financial team in 2020 as an advisor. Chase is a 2016 James Madison University graduate with a degree in management. Chase has been trained under the tutelage of Dave Lopez, who is not only the founder and managing member of ILG Financial, but also is Chase’s uncle and godfather. He also enjoys working alongside his cousin, Megan, who is Dave’s daughter.